TITLE: Clarify roles or kill performance

Clarify Roles or Kill Performance—Your Choice

E. Forrest Christian Change Leave a Comment

Dr. Eduardo Salas is the Trustee Chair and Pegasus Professor of Psychology at the University of Central Florida, and the author or coauthor of a slew of articles and books on teamwork performance. His findings seem entirely counterintuitive to what many people in software believe. Eschewing roles, they advocate keeping everything completely informal, with everyone cross-training to be able to …

Lighthouse at night, (c) 2009 Martin Belam. Via flickr. (CC BY SA 2.0)

If Your Boss Doesn’t Want You Preventing Problems, What Is Ethical To Do?

E. Forrest Christian Change 3 Comments

Last time I recommended that if you are in an environment where the management rewards “firefighter” project managers rather than PMs who prevent them from ever occurring, you need to let some fires start. (“You Have To Let the Project Break So You Can Prove Yourself By Fixing It“) I wasnt saying start them on your own but simply don’t …

Men of Fort Story operate an azimuth instrument, to measure the angle of splash in sea-target practice. 1942. (reversed)

You Have To Let the Project Break So You Can Prove Yourself By Fixing It

E. Forrest Christian Change 7 Comments

Why do project managers have to create crises on projects to prove that the risk management steps you took are paying off? It’s very common in project environments. The project manager who scrambles to get things done, who stays late to get things fixed, who has problem after problem that gets the attention of management but who then gets things …

Rose hip on trellis

Tasking, Trusting, Tending: Gillian Stamp’s Tripod of Work

E. Forrest Christian Change 1 Comment

Trust is hard. It’s the currency of everything social and, as the social capital people like Francis Fukuyama point out, it underpins everything necessary in a society. Some societies rely on Gillian Stamp — Stamp is a longtime researcher and consultant to all types organizations. She created the Career Path Appreciation (CPA), co-author of several papers with Dr. Jaques, including …

ADLER typewriter Model n°7 (Frankfurt / Germany). Unknown model date (probably ~1930/40). By Dake

How to Look Like a Leader (Why Fake Acupuncture Works Better Than Fake Pills)

E. Forrest Christian Change 4 Comments

What’s the relative effectiveness of treatment regimens that are never delivered. Get that? It’s how effective is something when it’s faked. The study was originally published in the British Medical Journal, of two different groups of chronic arm pain sufferers. The first was given a fake pill that resembled one of the normal medicines for repetitive strain injuries. Almost a …

Get Your Staging Right to Get Your Expertise Heeded

E. Forrest Christian Change 1 Comment

Presentation matters. A lot. Whether you are trying to get a job, sell a point, or get some respect in your house of worship, you need to spend some time on how the “you” you present to other people makes it easier or harder for them to believe in you. We co-create social realities. The “presentation of self”, as Erving …

Swanage Jazz Festival 2012. Excelsior Vintage Jazz Band. (c) Rob Schofield. (CC-A/ND) http://www.flickr.com/people/robschofield/

Jazz Combo is Stupid Metaphor for Organizations

E. Forrest Christian Change 1 Comment

A long time ago, I wrote the following commenting on something Luc Hoebeke told me at his house outside Leuven. It’s a good reminder today as I continue to see people want large endeavors to work like tight jazz combos. I have some friends and relatives who are pros — instrumentalists and vocalists in pop, jazz and even baroque chamber …

Manhattan Bridge under construction-1909

Strategy vs. Execution: What is strategy anyway?

E. Forrest Christian Change Leave a Comment

Let’s continue our look at strategy vs. execution with a further look at what strategy is. Most business people seem to use “strategy” to mean “reasons that we do something” or “basis for our decision-making”. Execution builds the car while strategy says what car to build, or whether you should build a car at all at this time. You can …

Dragon’s Den, here she comes! Huzzah for Mary & Luigi!

E. Forrest Christian Change Leave a Comment

A big congratulations to commenter (and all around cool person) Mary McQueen for making the cut onto Dragon’s Den. DD is kind of the Canadian version of Shark Tank for the Americans. If you’re not in North America, I really don’t know what it compares to. Hopefully I will be able to point Witopia to a Canadian VPN access point …