You may have gotten the impression that Gary Klein’s Recognition-Primed Decision Model (PDF) was based on intuition. You would be in good company. Lots of people who write about RPD infer that it’s all about intuition, about gut feelings, about making fast decisions. That’s not really true. It may have been the many firefighter stories. The chief at the kitchen …
Time Span of Discretion and Naturalistic Decision Making
Klein, Gary. 1997. Making Decisions in Natural Environments. Alexandria, VA: Research and Advanced Concepts Office, U.S. Army Research Institute for the Behavioral and Social Sciences. I’ve been reading up on Naturalistic Decision Making (NDM). Klein and his colleagues studied how experts such as fire commanders actually make decisions. In turns out that they don’t, if you think of formal decision …