Unclassified top secret document

Why You Can Tell Your Big Secret To Success (they won’t do it)

Forrest ChristianManaging, Underachievers Leave a Comment

A few years back, I took on my first ISO 9001 project. An IT outsourcing company, then still in North America, wanted to certify the Desktop Support groups at each outsource contract in the world. You can apparently just do one site and certify the operations everywhere. Upper management gave them 90 days to complete the project. Just one quarter. …