Most of us only remember about 20% of what we hear, we’re told. While we may think that our children have perfected this selective filter of “in one ear and out the other”, in fact most of us do not really take in much of what goes in. Some of this is the reality that you cannot process everything: if …
Do Best Practices Destroy Long Term Value in Knowledge Management & Process Design?
Jack Vinson has an interesting report on a recent presentation by Bob Hiebeler of St. Charles Partners. The fascinating part was the discussion of “best practices”: it got me thinking about James C. Scott’s Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (The Institution for Social and Policy St) and what it implies for …
The Oral Culture of the Professional Intellectuals: How Consultants Can Learn
If professionals have this higher form of knowledge, how it is best transmitted? Most firms want training — “how to” lessons. But what growing professionals need is learning opportunities. My wife used to be a professor (before retiring early) and we still hang with young professors. We were at one’s house yesterday for lunch (roast chick with fresh bread: mmmmmm!) …