Bix sits in confusion (Detail), from "Heaven's to Betsy!", Club "16" comics

Do Best Practices Destroy Long Term Value in Knowledge Management & Process Design?

E. Forrest Christian Knowledge, Organizations Leave a Comment

Jack Vinson has an interesting report on a recent presentation by Bob Hiebeler of St. Charles Partners. The fascinating part was the discussion of “best practices”: it got me thinking about James C. Scott’s Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (The Institution for Social and Policy St) and what it implies for …

At rehearsal of Oliver Twist (Broadway, ca 1912). Bain News Service via Library of Congress.

The Oral Culture of the Professional Intellectuals: How Consultants Can Learn

E. Forrest Christian Organizations Leave a Comment

If professionals have this higher form of knowledge, how it is best transmitted? Most firms want training — “how to” lessons. But what growing professionals need is learning opportunities. My wife used to be a professor (before retiring early) and we still hang with young professors. We were at one’s house yesterday for lunch (roast chick with fresh bread: mmmmmm!) …