Network hierarchy diagram.

#1 Reason Why 360º Reviews are a Menace to Managers

360º review systems are often dissed by everyone except the people administering them. They’re so-called because they allow everyone in the organization around you — manager, boss’s boss, peers, subordinates and maybe even subordinates’ subordinates — to rate your performance. And that’s the problem: 360º reviews get people to think of things you don’t do well, often for the first time. …

calendar page

Why Time Span of Discretion Works

Timespan of Discretion is the biggest point of complaint that the old folks in the Glacier Metal related work (Requisite Organization, Stratified Systems Theory, Career Path Appreciation, work levels or worklevels, etc.). If you’re new, you may be scratching your head about this Time Span of Discretion. Elliott Jaques claimed to have discovered that you could determine the complexity of …

Cup of Tea. By Mary Cassatt,1879-1880

What Is Real Executive Work? (That Executives Aren’t Doing)

I got some strong comments regarding my post that executives are boobs. I probably should have said “worthless drags on shareholder value who ought to be golden parachuted into a live volcano that resembles the eternal hell they deserve for being lazy good-for-nothings.” But let’s not quibble. Let’s instead deal with what real executive work looks like. And, yes, I’ve …

Young worker at the Chicago & Northwestern Railroad 40th street shops, 1942.

Engineer-speak vs. Marketing-speak: Talking to engineers successfully

I’ve been reading the fascinating You’re In Charge — Now What?: The 8 point plan by Thomas J. Neff and James M. Citrin. It’s mostly about how incoming CEOs can handle the first 100 days. What got me hooked is that the process they describe in their first chapter is pretty much the one that I’m writing up about Jos Wintermans at Canadian Tire and Acceptance, Ltd. If you are starting a new managerial job, above Level 3 especially, I’d recommend taking a look at their points. They fluff some elements that require more rigorous thinking, but it is correct in its essentials.

The passage that struck me today is a short one about how a marketing guy, Jeff Killeen, handled the culture shock of starting as CEO at GlobalSpec. GlobalSpec is an engineering-focused company, and here he talks about the struggles he had both in developing a relationship with technical genius & founder, John Schneiter, and the engineers of the company. If you work with engineers or developers, this is relevant.