One the biggest problems facing outsourcing projects stems from the cost savings themselves. Most companies determine the size and level of a project or work by its cost. They don’t assign work based upon its strategic value or (following Dr. Jaques and Lord Brown) on a measure of complexity. They simply assign it based on cost. Let’s look at what this does for outsourcing work.
There. I’ve just shown how there is no need to have an insurance business in America. Send it all to India.