What happens when you move to standardization? In IT, we’re pushed to do single server loads, unified single-sign on systems, international PKI based Role Based Access Control, and all types of other forms of simplifying, rationalizing and standardizing. But no one ever stops to ask, Does standardizing in IT really make life easier? Not “no one” exactly. Because two researchers …
Coordinating Work Is Harder Than The Tasks Themselves
This complexity level of the real business, the coordination of other people’s efforts, is the essence of management.