(c) 2010 Ardfern (CC BY-SA 3.0)

Standard Process Kill Productivity Because Standardizing Destroys Local Knowledge

E. Forrest Christian Organizations Leave a Comment

Most executives that implement a PeopleSoft or SAP are surprised that productivity takes such a dive in the departments that these systems were supposed to automate. Departments that are dependent on the data see some productivity increase as information becomes more available, but many tasks that used to take a moment (or could, if you were pal-ly with the clerks) …

Aberdeen Angus im Gadental an den Steilhängen des Muttawangjoch oder auch Mutterwangjoch genannt. Im Hintegrund die Südflanke des Feuerstein 2271m. (c) Böhringer Friedrich (CC BY-SA 3.0 AT)

Risky Monocultures: In Agriculture or IT Systems, It’s Bad Risk Taking

E. Forrest Christian Computers/IT, Knowledge, Organizations, Risk Management Leave a Comment

You wouldn’t think that books discussing agronomics would have much to say relevant to Organizational Structure, IT Management or Knowledge Management. You’d be wrong, of course, but you can see how people would think that. I’d like to show how some of the ideas being debated in the agricultural industry’s fringes can illuminate our own issues. James C. Scott, in …

Bix sits in confusion (Detail), from "Heaven's to Betsy!", Club "16" comics

Do Best Practices Destroy Long Term Value in Knowledge Management & Process Design?

E. Forrest Christian Knowledge, Organizations Leave a Comment

Jack Vinson has an interesting report on a recent presentation by Bob Hiebeler of St. Charles Partners. The fascinating part was the discussion of “best practices”: it got me thinking about James C. Scott’s Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (The Institution for Social and Policy St) and what it implies for …

Belgian royal conservatory's dome, interior with sun. (c) E. Forrest Christian

It All Comes Together

E. Forrest Christian Knowledge, Organizations Leave a Comment

Mètis — “practical intelligence, using conjectural and oblique knowledge, which anticipates, modifies and influences the fate of events in adversity and ambiguity” according to Baumbard — has reminded me of something that I read some time back. This led me to see some connections between knowledge management, Elliott Jaques’s Requisite Organization and wisdom. (And thanks to jmmj for conversation on …