Trust Is Necessary To Society. The Glacier Model Builds Trust

There’s a fascinating paper at the IMF by social capital guru Francis Fukuyama (Social Capital and Civil Society – Prepared for delivery at the IMF Conference on Second Generation Reforms) that covers his reasoning behind social capital being called “capital” at all. Besides being interested in how to create societies, I’ve always found him a lucid writer who discusses a …

Winter night, looking down to Chateau D'Oex. (c) 2008 E. Forrest Christian. All rights reserved.

Right Fitting Work Builds Trust, Bad Fitting Work Makes Distrust

If you underemploy people as a society, you destroy social trust. Social trust increases agility because it reduces transaction costs and increases sharing of knowledge. Proper employmet builds trust. If you want a trust-filled company, then you must ensure that people have roles that fit their size. UPDATE 2005-March-04 If you have someone in a role that is too small …

Dome of the Belgian royal greenhouses in Laeken (external). (c) E. Forrest Christian

Does Requisite Organization Build the Trust for Social Capital?

Can Elliott Jaques’s theory of Requisite Organization and trust-building hierarchies mesh with Francis Fukuyama’s social capital arguments regarding trust and trust-building within a culture? I hypothesize that it all hangs together off some meta-theory that they all touch but don’t quite articulate. I’m not sure what that is yet but I’d like to get to it. Maybe someone else already …

Trusted Advisor and Technical Consulting

The managers from a consulting firm I work with are sold on the “trusted advisor” idea. This comes from The Trusted Advisor by Charles Green, David Maister and Rob Galford (Free Press, 2000). They bantered this around in my friend’s performance review. I actually believe that trusted advisor ideas and “techniques” are solid, money-making and morally good. Unfortunately, I’m not …