Employees at Mid-Continent Refinery [ca. 1943 Tulsa, OK (LOC). By John Vachon]

Communities of Practice Help Teams and Their Managers Perform Better

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Robert McDermott has written an excellent (if aged) introduction for people who don’t yet understand Communities of Practice (CoP). He compares and contrasts them to teams, and describes how a community of practice can complement teams in team-based organizations in a way that the Matrix Organization (“does the Matrix have YOU?”) does not. Matrix organizations are almost always a bad …