Bix sits in confusion (Detail), from "Heaven's to Betsy!", Club "16" comics

Do Best Practices Destroy Long Term Value in Knowledge Management & Process Design?

E. Forrest Christian Knowledge, Organizations Leave a Comment

Jack Vinson has an interesting report on a recent presentation by Bob Hiebeler of St. Charles Partners. The fascinating part was the discussion of “best practices”: it got me thinking about James C. Scott’s Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (The Institution for Social and Policy St) and what it implies for …