This complexity level of the real business, the coordination of other people’s efforts, is the essence of management.
Do Best Practices Destroy Long Term Value in Knowledge Management & Process Design?
Jack Vinson has an interesting report on a recent presentation by Bob Hiebeler of St. Charles Partners. The fascinating part was the discussion of “best practices”: it got me thinking about James C. Scott’s Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (The Institution for Social and Policy St) and what it implies for …