McKinsey interview with Ratan Tata of Tata Group

Forrest Christian Outsourcing Leave a Comment

Tata Consultancy just won the Chrysler IT contract, worth billions. It’s probably a good time to look again at McKinsey Quarterly’s interview with Ratan Tata from 2005. The Indian mega-corporations have some different ways of thinking than their US competitors, holding values that oddly sound more democratic. Well, India is the world’s largest democracy with a robust (and admittedly sometimes …

ADLER typewriter Model n°7 (Frankfurt / Germany). Unknown model date (probably ~1930/40). By Dake

Tata Sons’ Complexity Diagram

Forrest Christian Organizations Leave a Comment

I went ahead and read some more of the Tata Sons material on their implementation of Billis’s (Rowbottom’s & Billis’s?) Work Levels. They use a two dimensional model to measure the level of work done within a company (see page two of the interview with Exec. Dir. R. Gopalakrishnan; the diagram is down the page). “Management Scope” goes up the …