Happy workers are better workers, right? Nope. At least not all the time. And maybe not even most of the time. Find out why. [Full Post]
McKinsey Quarterly on “When IT lifts productivity”
A new study of 100 manufacturing companies in France, Germany, the United Kingdom, and the United States supports the view that IT expenditures have little impact on productivity unless they are accompanied by first-rate management practices.………………..Companies should first improve their management practices and then invest in IT. — from “When IT lifts productivity” by Stephen J. Dorgan and John J. …