Below you'll find a list of all posts that have been tagged as “trust”
Trust, it seems, is the glue that makes organizations sing. But you don’t necessarily need much of it to succeed. And you can simply eat off the store trust (social capital) built through long years of hard work by those who came before. Come to think of it, it doesn’t take long to eat through a century’s worth of social …
There’s a fascinating paper at the IMF by social capital guru Francis Fukuyama (Social Capital and Civil Society – Prepared for delivery at the IMF Conference on Second Generation Reforms) that covers his reasoning behind social capital being called “capital” at all. Besides being interested in how to create societies, I’ve always found him a lucid writer who discusses a …
Prabhu Guptara points today to a series of video speeches from Vishal Mangalwadi. He says that although I disagree with a lot of what Dr Mangalwadi says. But what matters is neither my agreements, nor my disagreements. What matters is that, in his very winsome way, he makes you think! The most useful thing he provides in these videos is …
If you underemploy people as a society, you destroy social trust. Social trust increases agility because it reduces transaction costs and increases sharing of knowledge. Proper employmet builds trust. If you want a trust-filled company, then you must ensure that people have roles that fit their size. UPDATE 2005-March-04 If you have someone in a role that is too small …
Can Elliott Jaques’s theory of Requisite Organization and trust-building hierarchies mesh with Francis Fukuyama’s social capital arguments regarding trust and trust-building within a culture? According to Jaques in the introduction to Requisite Organization: A Total System for Effective Managerial Organization and Managerial Leadership for the 21st Century (1996) the aim of requisite organization theory of management structure is: to develop …
There’s something missing in Jaques’s Requisite Organization theory, which is described in the ideas of social networks. There is something missing in social network theory that is described in RO theory. Interestingly, both “solutions to the ills of contemporary Western civilization” are socially based, rather than psychological.
The managers from a consulting firm I work with are sold on the “trusted advisor” idea. This comes from The Trusted Advisor by Charles Green, David Maister and Rob Galford (Free Press, 2000). They bantered this around in my friend’s performance review. I actually believe that trusted advisor ideas and “techniques” are solid, money-making and morally good. Unfortunately, I’m not …
